Segment: facility services for secure federal sites
Secure federal facility services: credentialed, self-performed, and auditable
Government-owned plants, federal laboratories, and agency-controlled space all run on access rules the agency sets. So, IH Services staffs them with its own employees, credentialed through a dedicated Facility Security Officer, under one agreement per site. As a result, the contracting officer gets one accountable name, one set of records, and a crew that was approved before the first shift.
IH Services provides secure federal facility services: custodial and controlled-area cleaning, industrial housekeeping, grounds and exterior, waste and recycling, and mechanical, electrical, and plumbing maintenance, all under one site manager and one escalation path. The company holds an active SAM registration (CAGE 1JXW7, UEI EGR9H17YE9H3), sponsors and maintains personnel credentials through a dedicated Facility Security Officer trained to 32 CFR Part 117, and runs every task through R3 Secure FacilityOps so the access, completion, and corrective-action records are ready when the audit asks.
Why facility services for secure federal sites are different
A federal secure site shares the security perimeter of a defense prime plant. Then, it adds three conditions of its own.
Credentials the agency issues
For instance, access may depend on a personnel clearance, a suitability determination and PIV credential under HSPD-12, or both. Either way, the government sets the timeline. Consequently, a provider has to sponsor people against the start date rather than after award.
Federal contracting rules
Likewise, the work runs under the FAR, usually with Service Contract Act wage determinations and the clauses the agency flows down. A provider has to be registered, eligible, and priced to the determination before it can be considered.
Records for a contracting officer
Finally, the contracting officer’s representative, the agency security office, and the inspector general can each ask who did what, where, and when. Assurances fail that question. Records pass it.
How IH Services delivers facility services at federal sites
Credentialed, self-performed people. To begin with, our crews are our employees. Then, our FSO sponsors clearances and coordinates suitability and PIV requirements with your security office, under DCSA where the National Industrial Security Program applies. Because the crew is approved in advance, your staff do not spend their day escorting a vendor.
One team for hard and soft services. Likewise, custodial, grounds, waste, and MEP maintenance run under one site manager. That means one escalation path for the facility lead, one name on each corrective action, and one supplier record for the contracting office.
Records, not assurances. R3 Secure FacilityOps closes every scheduled task with time, location, and photo evidence where the site allows it. It also reconciles controlled-area visits with your access logs and documents root cause and closure on every corrective action.
Proof we publish: 99 percent on-time work-order completion, 98 percent client retention, 100 percent of client-defined reduction targets met, and a seven-year renewal by a New York defense and aerospace client in March 2026.
Credentialed facility services for federal sites, without the premium
Many agencies and site contractors assume a cleared or credentialed facility crew costs more than it saves, so they keep supplying escorts instead. However, that assumption is usually right about the quotes they received and wrong about the economics. Specifically, two things make the difference at IH Services.
A wage differential, not a premium price
Instead, cleared IH employees earn a differential over the same role uncleared, built on top of the applicable wage determination. That differential is what you pay for, and there is no separate “cleared” rate on top of it. In other words, the cost of a credentialed crew is the differential minus the escort hours it takes off your books, and on most sites the second number is larger.
A credentialed bench, so no one is untouchable
In addition, we ask to credential two or three employees beyond the number the site needs. When performance slips, we bring in a replacement from the bench instead of keeping the person on because a new investigation would take months. Consequently, no IH Services employee is ever captured by their own credential.
The comparison to run: escort hours per month at the loaded cost of the employee doing the escorting, against the wage differential on the crew size your site needs. The escort cost calculator does the arithmetic from your own logs.
The compliance stack behind facility services for secure federal sites
| Area | What the site expects | What we bring |
|---|---|---|
| Access | Cleared, suitability-determined, or PIV-credentialed personnel; escort rules set by the site security office | DoD Cleared Workforce; FSO trained to 32 CFR Part 117; sponsorship against the start date; access records that reconcile with yours |
| Contracting | Active registration, eligibility, and pricing to the wage determination | SAM registered; CAGE 1JXW7; UEI EGR9H17YE9H3; Service Contract Act pricing; full qualification record |
| Information | Protection of contract information and CUI on vendor systems | NIST SP 800-171 alignment; response to any CMMC level a flow-down names |
| Quality | Evidence for the contracting officer’s representative and quality surveillance | Completion, access, and corrective-action records from R3 Secure FacilityOps |
| Safety | Recordable rates and a trained program | 5-4-0 safety program; EMR 0.90; 2026 TRIR 1.45 |
Of course, details on each line are on the certifications and compliance page. For the credentialing standard most agencies apply, see HSPD-12. Scope note: our work stops at the production or process equipment line, as always. Facility systems, building envelope, housekeeping, and waste are ours, while the equipment is yours. Corrugate removal and recycling is the one task that crosses into production space.
Facility services for secure federal sites, by scope
Credentialed custodial and controlled-area cleaning
First, controlled areas, labs, and offices, cleaned by approved staff with documented access. Government custodial services
Cleared MEP maintenance
Likewise, HVAC plant, electrical distribution, plumbing, lighting, and building systems, preventive first, with completion records. Cleared MEP
Industrial housekeeping
Also, production-floor housekeeping under FOD, ESD, energetics, and contamination-control programs. Industrial housekeeping
Grounds, exterior, and waste
Finally, grounds and snow, exterior, facility waste streams, and corrugate removal and recycling on the production floor.
Three ways to start
Facility Reliability Readiness Scan
First, ten days, one site: deferred-maintenance backlog, reactive-work share, energy quick wins, and a one-page risk register. Built for facility and operations leaders.
Secure Facility Maintenance Risk Review
Then, with your security office: escort-hour burden, access documentation, and credentialed-workforce capacity against the site’s schedule. Built for security leaders and contracting officer’s representatives.
Scope Baseline
Finally, every recurring task in the current facility scope, classified by the value it carries, with protected cost, recoverable cost, and a Scope Value Index. Built for contracting and finance. How it works
Each one starts with a 20-minute scoping call, and we agree an NDA before any site visit or document changes hands. None of them requires a commitment beyond that call.
Questions federal site leaders ask about facility services
What counts as a secure federal site for facility services?
Any government-owned or government-controlled facility where access is governed by a security program rather than a front desk: government-owned, contractor-operated plants, federal laboratories, agency field sites, and leased space an agency has designated as controlled. In practice, then, the facility services crew needs credentials the agency issues, works inside windows the agency sets, and leaves records the agency can audit. IH Services staffs those sites with its own employees under a dedicated Facility Security Officer.
Which facility services companies can staff secure federal sites with cleared or credentialed crews?
Few, because the work needs three things at once. a company registered and eligible to hold federal work, a security program that can sponsor and maintain personnel clearances or suitability determinations, and crews that are the company’s own employees rather than subcontract labor. IH Services holds an active SAM registration (CAGE 1JXW7, UEI EGR9H17YE9H3), runs its security program through a dedicated FSO trained to 32 CFR Part 117 under DCSA, and self-performs custodial, housekeeping, grounds, waste, and MEP maintenance.
How does personnel credentialing work for facility staff at a federal site?
The agency decides, and the requirement varies by site. For example, some sites require a personnel security clearance; others require a suitability or fitness determination and a PIV credential under HSPD-12; likewise, many require both a background investigation and site-specific training. Timelines are set by the government. So, IH Services sponsors personnel against the contract start date, not the award date, and keeps a bench of credentialed employees so a crew change does not restart the process.
Does the Service Contract Act apply to facility services at federal sites?
Usually, yes. Specifically, federal service contracts above the statutory threshold carry Service Contract Act wage determinations and fringe requirements for the occupations on the contract. IH Services prices federal work to the applicable wage determination and builds its cleared-staff wage differential on top of it, rather than quoting a separate premium rate.
How are facility services at a federal site documented for an audit or a contracting officer?
Through the same three records IH Services keeps at every secure site. an access record for each controlled-area visit, a completion record for each scheduled task with time, location, and photo evidence where permitted, and a corrective-action record with root cause and closure. R3 Secure FacilityOps produces them, and the contracting officer’s representative receives them in the format and on the schedule the contract specifies.
What proof does IH Services publish?
99 percent on-time work-order completion, 98 percent client retention, 100 percent of client-defined reduction targets met, and a seven-year contract renewal by a New York defense and aerospace client in March 2026. For safety, EMR 0.90 and 2026 TRIR 1.45. Also, references are available under NDA on request.
Which site is carrying the most escort hours right now?
Start there. After all, a 20-minute call is enough to scope a Readiness Scan or a Secure Facility Risk Review for that site.