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Strategic Partnership Announcement

Culinary Services Group, LLC and IH Services, LLC Announce Strategic Partnership

February 5, 2015Culinary Services Group, LLC and IH Services, Inc. today announced a strategic partnership to provide bundled dining, housekeeping, and laundry services to the healthcare market.Culinary Services Group and IH Services are two independent organizations each concentrating on their own disciplines.

While IH Services specializes in housekeeping and laundry, and Culinary Services Group provides professional dining services, together, they offer quality-driven, cost effective bundled solutions that allow healthcare customers to outsource both departments under one master service agreement. 

“In the past, these bundled services have only been available through larger companies,” says Richard Valway II, President and CEO of Culinary Services Group.  “Companies are traditionally either housekeeping or dining companies, but not both.  The problem with this scenario is that most companies are good at one thing. . .so, for example, if your housekeeping and laundry company runs your dining department, you may be disappointed in your dining services.”

“The other thing larger firms lack is personal touch,” says Chad Hendley, Vice President for IH Services.  “We offer that missing component.  Both IH Services and Culinary Services Group believe in customized solutions, hands-on management and culture fit within your organization.  You can’t put a price tag on those values and it’s rare to find two companies so closely aligned.”

The healthcare market continues to tighten more and more.  There is pressure to do more with less. Every dollar is being stretched while at the same time, reimbursements are being cut.  Now is the perfect time to look at outsourcing as a cost savings opportunity.  A hotly debated topic with pros and cons, outsourcing has a direct impact on a company's top and bottom line and has become key to success in many healthcare organizations.

Outsourcing allows businesses to lower operational and labor costs, and focus on core competencies while delegating time consuming services such as housekeeping, laundry and dining to external agencies.  By choosing an industry expert as your business partner, you are able to tap into and leverage the knowledge and resources available.

“The risk when hiring an outsider is that the company you choose will not fit with your culture,” says Mr. Hendley.  “You do not have to worry about that when choosing IH Services or Culinary Services Group as your partner.  Our approach to doing business is one in which we get to know your residents, your needs, and your culture before we ever begin operations.  While some of our competitors are focused only on deliverables, we are focused on flexible solutions and customer service.”

“Many of the organizations we currently work with want to provide the best resident care possible.  At the same time, they want assurances that their other departments including dining, housekeeping, and laundry are being run efficiently,” says Mr. Valway.  “We can provide that peace of mind.” Click here to see our article in Food Management News.

About Culinary Services Group, LLC

Culinary Services Group, LLC is an owner-operated, food service management company specializing in healthcare and business dining.  A $25 million firm, Culinary Services Group manages 35 properties in ten states ranging as far north as Connecticut and as far south as South Carolina.  CSG’s clients include eldercare facilities, hospitals, residential treatment centers, schools, and retail establishments.  Headquartered in Westminster, Maryland, Culinary Services Group has been in business since 2007.

About IH Services, Inc.

IH Services, Inc. is a third generation, family-owned and operated, environmental services company celebrating its sixtieth anniversary this year.  Headquartered in Greenville, South Carolina, IH Services is centrally located in its twenty-two state territory.  A $115 million company, IH Services provides janitorial and labor services throughout the Mid-Atlantic and Southeast.  IH Services has clients in several industries including healthcare, manufacturing & industrial, distribution, commercial, and education.