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Supplier Partnerships:
Relationships Built on Quality, Service and Innovation
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One of IH Services’ greatest benefits to our customers has been to suggest ways to reduce frequencies, specifications, etc. After getting to know your facility, we will be able to show you other functions we could perform in your facility that will reduce your overall cost.
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How Our Relationships Impact Our Customers
We work closely with our supply partners, and as new products are introduced in the market, we test products that are relative to our needs.
These relationships with our suppliers keep us fully aware of the marketplace and how it relates to our customers. When we feel that a new product is improved or a better value, we bring it to your attention and explain how this will benefit you.
Small Scale Cleaning Equipment
Mop buckets, wringers, maid card, brushes and mop handles are supplied by Rubbermaid. This gives us access to the most comprehensive collection of cleaning equipment available. Rubbermaid has always been on the leading edge for production development, so this relationship is an important one to us.
Equipment & MachineryWe have National Account status with Tennant, Nilfisk, Advance, Minuteman and Alto. Our primary equipment supplier is Tennant, but we use other suppliers for job-specific equipment.
Chemicals
Wax, strippers, cleaners, air fresheners and de-greasers are provided by JohnsonDiversey (formally SC Johnson). They are the largest supplier of branded sanitary maintenance supplies in the world. We work with them through a National Account status, as well.
Partnering With The Best
Suppliers are rated…
- On quality of the product versus their competitors’ products
- On the value-added services such as training, dispensers, support
- On their return policy
- On their rebate program
- On market share
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